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Retail & E-commerce

Enhance procedures to ensure perfect customer engagements at every touchpoint, thereby satisfying customers and building strong brand value.

Danube's Story

The number one building materials company along with other branches under its vast umbrella as one of the largest suppliers in the region. In 2019, the company recorded a turnover of USD 1.3 billion and has been growing ever since. 

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Danube Group ERP production environment performance system was adversely affecting their daily operations Let's explore how Applicare can assist in finding a solution.

 Applicare's Course of Action 

1

Objectives 

Danube Group ERP production environment performance system was no acceptable and running the reports crashed the system quite frequently affecting their day to day business.

2

At A Glance 

Organizations struggle with system crashes and application slowness, impacting productivity. AI-driven solutions and end-to-end monitoring offer quick issue detection and comprehensive visibility. Simple, fast installation ensures easy deployment and integration, reducing downtime.

3

Solution 

Soon after deploying Applicare on ERP system used by Danube in their production environment, it built the baseline of transactions that were slow. Problems were further narrowed down to SQL queries that were taking long time to execute and caused slowness of the overall system. 

Benefits we bought 

Instant Detection with AI

Applicare built the foundation of the entire complex system as well as leveraged AI to flag the transactions that were slow. 

Root cause Detection 

Applicare instantly gathered the execution trace for slow transaction and identified the exact SQLs that were causing inefficiencies. 

End to End Monitoring 

Single console for browser to database performance monitoring. No more finger pointing. 

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