The Platform

One causal entity graph. Four AI engines. Built for enterprise engineering teams who need answers, not dashboards.

⬡ Platform overview → ◯ Four engines → ▶ How it works → → Start free trial →

What we solve

Applicare enables teams to observe, automate, and resolve incidents faster across every stack.

★ Customer stories → → Try it free → ◯ Platform overview →
Learn
Blog
Engineering insights & deep dives
Webinars
Live sessions & on-demand recordings
Case Studies
Proven results across industries
White Papers
Research, architecture guides & reports
Customer Stories
Real teams, real outcomes
Product News
What’s new in Applicare
Adopt & Grow
Applicare University
Free courses for Applicare engineers
Documentation
Guides, APIs & integration docs
About Arcturus
Our mission, story & team
Partners
SI, MSP & technology partners
Community
Slack, GitHub & developer forum
Support
Helpdesk & customer portal
Downloads
Ops Vault
Datasheets, runbooks & toolkits
Featured Case Studies
AeroMexico
Digital ticketing · MTTR 4.5h → 11min
Leading Private Bank
MTTR 3.2h → 18min · first month
Mediclinic
Audit prep 11 weeks → 18 days
NTT DATA
80% on-call page reduction
Danube Group
94% SLO compliance
ONP
0 violations at last audit
Seygen
78% downtime reduction · GxP compliance
Insurance Tech Platform
67% P1 reduction · $2.4M saved
IIS & Server Availability
100% SLA report accuracy
Health Check Offering
4.2x ROI · 48hr delivery
Bank of Muscat
99.95% core banking uptime
By Industry
Financial Services
Airlines & Transport
Healthcare
Government
Retail & E-Commerce
Pharmaceuticals
Insurance Technology
Managed Services
Enterprise IT
Professional Services
HomePlatformSolutionsArcIn AIResourcesCustomers Login Book a Demo
Get in touch

Let’s solve your operational challenges together.

Whether you’re evaluating Applicare, planning an enterprise deployment, or need technical assistance, our experts are ready to help.

Response within one business day
Personalized product demonstration
Solution architecture consultation
Migration assistance from other platforms
Tell us what you need

One form. The right answer.

The form adapts to what you need — demo, support, training, or partnership — so you only see relevant fields.

Skip the back-and-forth

Book time with a solution architect.

Solution Architecture Session

A live walkthrough with a solution architect — scoped to your environment, not a generic slide deck.

30 – 45 minutes
Video call, link sent by email
1:1 with a solution architect
Reach the right team

Contact options.

Sales

Pricing, licensing, and enterprise deployment questions.

Email Sales →

Technical Support

Existing customers — open a ticket or check status.

Open Support Portal →

Professional Services

Architecture review, migration, and deployment help.

Contact Services →

Training & Certification

Applicare University courses and certification tracks.

Visit Applicare University →

Partnerships

Technology, reseller, and implementation partnerships.

Email Partnerships →

Media

Press inquiries, briefings, and company information.

Visit Press Kit →
Common reasons teams reach out

Why customers contact us.

Product Evaluation

Migration Planning

Architecture Review

Performance Optimization

AI Operations

Proof of Concept

Enterprise Deployment

Training & Certification

Trusted at scale

Results our customers talk about.

200+
Enterprise customers
18
Countries worldwide
94%
Year-over-year renewal rate
11 min
Average MTTR across all customers

“We retired four separate monitoring tools in our first quarter on Applicare and still gained visibility we never had.”

Elena Vasquez, SVP Engineering · Global Retail

“On the last salary-day peak we caught a database lock before it ever reached customers.”

Head of IT Operations · Bank of Muscat, 99.95% uptime

“MTTR dropped from 4.5 hours to 11 minutes across 340 microservices.”

Engineering Team · AeroMexico
FAQ

Questions, answered.

How quickly will I hear back?
Within one business day for all inquiry types. Existing customers with a P1/critical support case are handled through the Support Portal with priority routing.
What happens after I request a demo?
A solution architect reviews what you selected (ArcIn, root cause analysis, auto-remediation, etc.) and reaches out to schedule a session scoped to your environment — not a generic walkthrough.
What deployment models does Applicare support?
Docker Compose for evaluation, Helm for production Kubernetes clusters, or a native package for a dedicated VM. See the Deployment Guide for details.
Does Applicare support hybrid and multi-cloud environments?
Yes. Applicare monitors AWS, Azure, Google Cloud, VMware, Kubernetes, and on-premises infrastructure in the same platform and the same causal entity graph.
Which integrations are available?
Native integrations include ServiceNow, OpenTelemetry, Kubernetes, Slack, Jira, and Prometheus, among 300+ log source and platform connectors. See Documentation for the full list.
Does Applicare integrate with ServiceNow?
Yes — bidirectional incident sync, so incidents and tickets stay aligned without double entry. See the ServiceNow Integration page.
Does Applicare monitor Kubernetes?
Yes, natively — pods, nodes, deployments, HPA, StatefulSets, and Helm releases across every cluster. See the Kubernetes Monitoring page.
How is Applicare priced?
Pricing depends on environment size and the modules you need. Select “Pricing” in the contact form above and a member of our sales team will put together a quote for your environment.
Do you offer training and certification?
Yes — Applicare University offers four certification tiers from Associate to Expert, video-based and self-paced. Visit Applicare University to get started.
How do I get help if I’m already a customer?
Sign in to the Support Portal to open a ticket, download packages, or reach your account team directly.
Where to find us

Headquarters.

Arcturus Technologies, Inc.

McLean, Virginia · United States
info@arcturus-technologies.com
+1 (866) 262-7971

Not ready to talk yet?

Explore on your own time.

Enterprise-grade security Hybrid & multi-cloud ready Response within 1 business day 200+ enterprise customers

Ready when you are.

Whatever brought you here — a demo, a migration, or just a question — the form above gets you to the right person.