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Customer Story · Financial Services · India

3.2 hours to 18 minutes.
First month.

Leading Private Bank operates core banking, trading, and payment systems on AWS with strict SLA requirements. Applicare replaced CloudWatch, Datadog, and Grafana with one causal entity graph — reducing MTTR from 3.2 hours to 18 minutes in the first month.

3.2h → 18min
MTTR first month
3 → 1
Monitoring tools replaced
99.99%
Uptime maintained during migration
94%
Incidents root-caused automatically

We had CloudWatch, Datadog, and Grafana all alerting on the same incident from three different angles. Applicare gave us one causal graph. MTTR went from 3.2 hours to 18 minutes in the first month.

3.2h → 18min
MTTR — first month of deployment
About Leading Private Bank

Financial Services · India

Leading Private Bank operates core banking, trading, and payment systems on AWS with strict SLA requirements. Applicare replaced CloudWatch, Datadog, and Grafana with one causal entity graph — reducing MTTR from 3.2 hours to 18 minutes in the first month.

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